Terms and Conditions



This document contains the Terms and Conditions to which you agree by using Polyforma website. If you do not agree with any of the following, then you may not use our website. We may change our Terms and Conditions, so you are invited to check them regularly. By using our website you also agree to our Privacy Policy, which outlines how we collect information about you.

Your conduct in using our services must comply with international laws and be respectful of Polyforma, Polyforma website and website users. You will not transmit virus, have a harmful or offensive behaviour, attempt to hack our website, corrupt data, cause annoyance to other users, send spam material, or affect the performance of any computer accessed through our website.

Polyforma owns the copyright with respect to all content on the website. All rights to content, services and server information are reserved, and any modification made by a third party is a violation of our copyright. You may link to our website, provided you do not damage our image, but you are not allowed to suggest an association with Polyforma. 

The purchase of merchandise on Polyforma website is restricted to those who can lawfully form a contract on the internet. We accept all major credit and debit cards. By using your card to make a payment on our website you authorize us to perform credit and identity checks. When you order an item you will receive an email containing the details of your order. This email does not imply acceptance of your order, which will be confirmed in a further email.

We ship to all EU countries, US, Canada, Switzerland, Singapore, Australia, South Korea and Japan. All shipping costs are included in your order, and no other costs will be added later. We cannot offer refunds, however we offer the possibility to return the item and make some adjustments without any extra costs. To be eligible you must contact us within 30 days of the date of purchase and the shoes must be in good conditions. The redelivery is also free of charged and it is limited to the original country of delivery.

Polyforma shall not be liable for any direct, indirect or incidental loss or damage due to your use of this website. We do our best to make sure that the content on our website is accurate, but we are not liable for any mistake. Polyforma reserves the right to amend the website and its Terms and Conditions without notice and will not be liable in case the website is not available at any time or for any period of time.

Privacy Policy

This document explains how Polyforma website collects information about our customers and our visitors.

As part of the buying and selling process we collect contact information and financial information, such as your email address, shipping address and credit card number. This information is necessary to fulfil your order and won’t be used for any other purpose. If you write to us we will store your emails and email address and we might send you marketing information, but you are free to opt out at any time. You also have the possibility to change your contact information whenever you want.

Even if you don’t make a purchase on our website, we will collect tracking information, such as the IP address of your computer or the name of your internet service provider, in order to improve our website and our service.

We won’t disclose any of the information we collect with third parties, except to ship your purchase and to comply to laws. If you access a third party website through our website, our Privacy Policy ceases to be effective, so we invite you to check their policy. If we sell to a third party, all the information we possess will be shared with the new company, so we invite you to check any update to our Privacy Policy.

We commit to protect your data and offer you a secure service. If you need to contact us for any reason, please don’t hesitate to do so.